+27 (0)11 784 4418 [email protected]

Insured Portal

Omnichannel Self-service Portal for full insured-policy access

Key Features

 

Insured Policy Access

  • Modern Customer application, delivering an integrated mobile experience and utilising on-device features for fraud reduction
  • Omnichannel application including SMS, WhatsApp, email, web and mobile

 

Empower Customers

Customer self-management of policy information, low-friction premium payment, personalised dynamic risk information, and direct digital support channels

 

Policy Creation

Automatic creation of the policy without media break with immediate provision of the policy as a PDF

 

Quick Payment

Insureds can access their policy and make a payment fast. Quick Payment presents just enough information to collect a payment, and an insured can access with only a few data points from their policy.

 

Customer Data Access

Ability for customers to access policy information and manage cover in real-time, with immediate delivery of an updated Digital Policy schedule via modern channels

 

Integrate and enrich your data

  • Integration with other apps is simple.
  • Further enrichment of optimised data structures initiated in the Customer Onboarding process, to continue the expansion of the Digital Customer Record
  • Our applications are API-first and allow for seamless third-party integration – so your underwriters and brokers can make fully-informed decisions without the effort of traditional data collection

Powered by OutSystems Low Code Platform

Our products are accessible anywhere, adapt with your customer needs and fit seamlessly into your environment

Multi-touch Experiences

Providing the Insured Experience across all devices and platforms

Fast, Continuous Delivery

Adding your requirements in weeks with the agility to change as your business adapts

Modern Technology

Extend and future-proof any existing policy/claims management ecosystem

Skills Independent

A Low Code Platform turns the average skill set base into a digitisation powerhouse

+27 (0)11 784 4418
[email protected]

 

Network Space, Block 4, Albury Office Park, 1 Magalieszicht Avenue, Dunkeld West, Johannesburg, 2196, South Africa

Copyright © 2019. Platform Evolution (Pty) Ltd - OutSystems Partner in South Africa - Registration No. 2012/131005/07

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