Insured Portal
Omnichannel Self-service Portal for full insured-policy access
Key Features
Insured Policy Access
- Modern Customer application, delivering an integrated mobile experience and utilising on-device features for fraud reduction
- Omnichannel application including SMS, WhatsApp, email, web and mobile
Empower Customers
Customer self-management of policy information, low-friction premium payment, personalised dynamic risk information, and direct digital support channels
Policy Creation
Automatic creation of the policy without media break with immediate provision of the policy as a PDF
Quick Payment
Insureds can access their policy and make a payment fast. Quick Payment presents just enough information to collect a payment, and an insured can access with only a few data points from their policy.
Customer Data Access
Ability for customers to access policy information and manage cover in real-time, with immediate delivery of an updated Digital Policy schedule via modern channels
Integrate and enrich your data
- Integration with other apps is simple.
- Further enrichment of optimised data structures initiated in the Customer Onboarding process, to continue the expansion of the Digital Customer Record
- Our applications are API-first and allow for seamless third-party integration – so your underwriters and brokers can make fully-informed decisions without the effort of traditional data collection
Powered by OutSystems Low Code Platform
Our products are accessible anywhere, adapt with your customer needs and fit seamlessly into your environment
Multi-touch Experiences
Providing the Insured Experience across all devices and platforms
Fast, Continuous Delivery
Adding your requirements in weeks with the agility to change as your business adapts
Modern Technology
Extend and future-proof any existing policy/claims management ecosystem
Skills Independent
A Low Code Platform turns the average skill set base into a digitisation powerhouse
Block F, St Andrew's Office Park, Meadowbrook Ln, Bryanston, Johannesburg, 2021, South Africa
Copyright © 2021. Platform Evolution (Pty) Ltd - OutSystems Partner in South Africa - Registration No. 2012/131005/07
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