
Contact Center
Fully customisable Call Center with Role-based actionable insights


Key Features

Seamlessly Connect the Consultant and Customer
Connect the world of consultant and customer and create an innovative and secure communication and consulting tool.

Faster Workflow
Enjoy a faster workflow with a single-entry data system and view real-time operational performance stats on an integrated dashboard.

Dynamic Role Based Dashboards
Role-based intelligent dashboards to enable insight and action based on user context, including process insight

Sales Trends
View valuable statistics, providing insights into your data and tracking of trends over time.

3rd-Party Interaction
3rd-party collaboration and scheduling, with Immediate communication on modern communication channels

Integrate and Enrich your Data
- Integration with other apps is simple.
- Our applications are API-first and allow for seamless third-party integration – so your underwriters and brokers can make fully-informed decisions without the effort of traditional data collection

Powered by OutSystems Low Code Platform
Our products are accessible anywhere, adapt with your customer needs and fit seamlessly into your environment

Multi-touch Experiences
Providing the Insured Experience across all devices and platforms

Fast, Continuous Delivery
Adding your requirements in weeks with the agility to change as your business adapts

Modern Technology
Extend and future-proof any existing policy/claims management ecosystem

Skills Independent
A Low Code Platform turns the average skill set base into a digitisation powerhouse
Block F, St Andrew's Office Park, Meadowbrook Ln, Bryanston, Johannesburg, 2021, South Africa
Copyright © 2021. Platform Evolution (Pty) Ltd - OutSystems Partner in South Africa - Registration No. 2012/131005/07
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