+27 (0)11 784 4418 [email protected]

Claims Collaboration

Digitize the data exchange between all claims handling participants

Key Features

 

3rd Party Claim Collaboration

  • Real-time claims assessor scheduling, and immediate modern communication with video call capabilities making use of FNOL to provide great gains to claims handler productivity
  • Digital workflow to connect all stakeholders: Insurers, brokers, customers, loss adjusters, repair facilities and leasing companies
  • Digital submissions eliminate the need for paperwork so you can collaborate with business partners all in one place

 

Remote Claims Settlement

  • Real-time customer claim information and evidence
  • Claims experts can work closely with customers remotely through voice & video communication to complete the claim settlement.

 

Digital Workflow

Intelligent and automated claims process workflow enablement for insurance operations role-players

 

Digital Customer Communication 

Direct communication in claims processing with the customer. Feedback is sent directly to connected channels.

 

Integrated Documentation

Automatic Digital Policy document generating and communication via instant messaging

 

Claim Tracking

Upon claim submission, the claim progress can be monitored at any time, accessed by any mobile device providing the user with transparency and reducing friction and delays typically associated with telephone claims.

 

Full Audit History

Real-time claim audit history

 

Integrate and Enrich your Data

  • Integration with other apps is simple.
  • Our applications are API-first and allow for seamless third-party integration – so your underwriters and brokers can make fully-informed decisions without the effort of traditional data collection

Powered by OutSystems Low Code Platform

Our products are accessible anywhere, adapt with your customer needs and fit seamlessly into your environment

Multi-touch Experiences

Providing the Insured Experience across all devices and platforms

Fast, Continuous Delivery

Adding your requirements in weeks with the agility to change as your business adapts

Modern Technology

Extend and future-proof any existing policy/claims management ecosystem

Skills Independent

A Low Code Platform turns the average skill set base into a digitisation powerhouse

+27 (0)11 784 4418
[email protected]

 

Network Space, Block 4, Albury Office Park, 1 Magalieszicht Avenue, Dunkeld West, Johannesburg, 2196, South Africa

Copyright © 2019. Platform Evolution (Pty) Ltd - OutSystems Partner in South Africa - Registration No. 2012/131005/07

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